Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • HB

    “I shopped at least 15 local insurance brokers over the last week because everyone’s premium was too high. Finally called McDuffie, spoke with Beth, she had an estimate ready in 30 minutes and beat everyone else’s quotes by 20%. Look no further for the best customer service and insurance rates. Very happy I called them.

  • GW

    “Response time is amazing! Also very friendly and helpful in getting me whatever I need!

  • “Mark McDuffie Insurance Agency always keeps me informed about my policy and any changes. They give knowledgeable and professional advice. I highly recommend calling Mark and Beth at Mark McDuffie Insurance for all of your insurance needs. I’ve been a customer since 2004.

  • DZ

    “You always answer the telephone or return my call in a timely manner. I appreciate the timeliness of your actions and your knowledge of the insurance industry.

  • DZ

    “You always answer the telephone or return my call in a timely manner. I appreciate the timeliness of your actions and your knowledge of the insurance industry.

  • DB

    “Outstanding customer service! Always answer the phone, always friendly and always helpful. So glad we are doing business with them.

  • SN

    “I shopped at least 15 local insurance brokers over the last week because everyone’s premium was too high. Finally called McDuffie, spoke with Beth, she had an estimate ready in 30 minutes and beat everyone else’s quotes by 20%. Look no further for the best customer service and insurance rates. Very happy I called them.

  • KI

    “This agency was referred by a friend! Definitely a great recommendation! They were prompt with their responses and I received an unbeatable quote! Thank you guys!

  • MH

    “I love that every time I call, Mark and Beth know exactly who I am and are always so friendly! They truly go above and beyond to make sure every person has exactly what they need.

  • JW

    “Mark and his staff have been great!… My wife and I signed up initially because of the very fair and competitive fee for our auto and home insurance… However, we soon discovered something even more important that Mark and his staff offers…that is…Great and Personal Service!… One example, is when we were driving out of state, I hit a deer and damaged my car… Well, I didn’t have to deal with a robot answering machine…No, a real person actually answered my call and calmly led me through the process of dealing with my accident.. I highly recommend Mark and Erie Insurance. They are truly a Blessing!… James and Mary

  • “Mark McDuffie Insurance is a great place to be insured!!

  • “Mark McDuffie Insurance Agency is the place to be insured! Very knowledgeable staff! Great to work with!

  • “I have had Erie Insurance for over 7 years with 5 of those years being with Mark & Beth. Recently, I almost made the biggest mistake ever – switching to AllState. Not only did I get majorly “dooped” by AllState, but lied to beyond belief. After realizing what was happening, I immediately called Mark & Beth in hopes that they would “take me back”. Beth talked with me for over 30 minutes, helping me fix the major problem only I had created – all with the most pleasant attitude and sweetest deposition ever. What was I even thinking when I decided to switch insurance companies?! Lesson learned: the grass is not greener on the other side AND Mark & Beth are not only my family’s insurance agents, but two people who truly care about us, our well being, safety and happiness. Never once have we been treated lesser than a best friend, an honorary family member, of the McDuffie’s. I cannot thank them enough for always being there for my family and for taking care of us when we didn’t even know it. You guys are THE BEST!