Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RD

    “No one anticipates having to use their insurance claim service but this year it happened to us. The knowledge, patience, and determination of Mark and Beth McDuffie was invaluable to us. They went above and beyond in our situation and we are grateful to be their clients.

  • “Beth is awesome always there when I need her! I truly love the family feel and she is always there when I need her! its the personal touches that and fun conversations that mean so much! thank you Beth…

  • MM

    “Absolutely incredible service. Beth helped us with so much more than just writing our policy. She went above and beyond in helping us when we were invoked in a no-fault accident. Family business and you’re treated as such.

  • PK

    “Anyone searching for effective insurance policy at reasonable price would be very pleased to have Mark McDuffie Insurance Agency find the best solution for their needs. This agency provides real solutions with integrity in representing everyone’s insurance needs.

  • HB

    “I shopped at least 15 local insurance brokers over the last week because everyone’s premium was too high. Finally called McDuffie, spoke with Beth, she had an estimate ready in 30 minutes and beat everyone else’s quotes by 20%. Look no further for the best customer service and insurance rates. Very happy I called them.

  • GW

    “Response time is amazing! Also very friendly and helpful in getting me whatever I need!

  • “Mark McDuffie Insurance Agency always keeps me informed about my policy and any changes. They give knowledgeable and professional advice. I highly recommend calling Mark and Beth at Mark McDuffie Insurance for all of your insurance needs. I’ve been a customer since 2004.

  • DZ

    “You always answer the telephone or return my call in a timely manner. I appreciate the timeliness of your actions and your knowledge of the insurance industry.

  • DZ

    “You always answer the telephone or return my call in a timely manner. I appreciate the timeliness of your actions and your knowledge of the insurance industry.

  • DB

    “Outstanding customer service! Always answer the phone, always friendly and always helpful. So glad we are doing business with them.

  • SN

    “I shopped at least 15 local insurance brokers over the last week because everyone’s premium was too high. Finally called McDuffie, spoke with Beth, she had an estimate ready in 30 minutes and beat everyone else’s quotes by 20%. Look no further for the best customer service and insurance rates. Very happy I called them.

  • KI

    “This agency was referred by a friend! Definitely a great recommendation! They were prompt with their responses and I received an unbeatable quote! Thank you guys!

  • MH

    “I love that every time I call, Mark and Beth know exactly who I am and are always so friendly! They truly go above and beyond to make sure every person has exactly what they need.

  • JW

    “Mark and his staff have been great!… My wife and I signed up initially because of the very fair and competitive fee for our auto and home insurance… However, we soon discovered something even more important that Mark and his staff offers…that is…Great and Personal Service!… One example, is when we were driving out of state, I hit a deer and damaged my car… Well, I didn’t have to deal with a robot answering machine…No, a real person actually answered my call and calmly led me through the process of dealing with my accident.. I highly recommend Mark and Erie Insurance. They are truly a Blessing!… James and Mary

  • “Mark McDuffie Insurance is a great place to be insured!!